While there’s plenty of innovation happening on the hospitality technology front, there are a few that stand out. The big brands are still capable of dictating the direction of the industry at large. However, small and medium-size players are making equally big strides, influencing the segment in a deeper way.
This means that it’s important to keep tabs on what’s happening with established players as well as smaller innovators. Let’s look at the top 3 next-gen technology trends in the hospitality industry that we should look out for in 2022.
- Booking technologies that are built on optimization and efficiency
Technological progress has long been a part of the hospitality industry, and online booking technology is a part of the same conversion. For example, you can use this platform to automatically sync all of your business accounts and bookings. Besides, you will have access to features that allow you to have an overview of all your properties on one screen. This can be useful for those who operate several establishments around the world.The latter feature is crucial for those who are always on the go and don’t have time to manage all their bookings manually. Another benefit of booking technology platforms is that they are extremely easy to use. Not only that, but they also provide detailed reports about your business operations and help control every single aspect of it.
- The increased reliance on all-in-one solutions
In 2022, the hospitality industry will be ruled by solutions that integrate multiple capabilities, which not only bring cost-saving opportunities for businesses but also provide ease of management, higher efficiency, and greater productivity. With the help of SaaS and traditional software technologies, hotels can run booking systems, check-in services, and other useful programs in a fast and efficient manner without spending too much time on management and maintenance.
One of the most popular software solutions used by hotels today is RateTiger Channel Manager. The company provides online distribution, channel connectivity, market intelligence, and revenue management solutions for any size hotel ranging from economy properties with a few rooms up to luxury five-star resorts. In addition, RateTiger allows hotels to manage reservations, inventory control, room rates, marketing campaigns, and other business operations via a single portal.
- Higher priority to cyber security
While going digital and moving to the cloud has benefits in abundance, it also comes with several challenges, including cyber threats. In fact, cyberattacks are on the rise. Every year there are more data thefts and ransomware attacks. Data leaks happen more often and can result in big losses for companies.
Unsurprisingly, cyber security issues will be a hot topic in the hospitality industry this year and beyond and is one of the major technology trends in the hospitality industry. It would be a disaster if the full workflow crashes or gets hacked because of ineffective security measures. Security breaches are not only bad for business but also put your customers’ data at risk, thereby calling lawsuits.
Hotel owners must clearly define the digital security standards and best practices to keep data safe from cyberattacks and breaches. These standards should cover everything from hardware to software to digital storage. Setting up a comprehensive security program for staff and clients alike is also very important. This is exactly what we will see this year.
Here are the top hotel tech trends 2022 in the hospitality industry that will gain momentum and demand our attention. It would include the emergence of blockchain solutions, usage of predictive smart systems, virtual reality tours, and a wider prevalence of smart recognition technology. These trends will take the hotel bookings a step forward towards a totally transformed hospitality industry entirely driven by technology and personalized experiences.