“I would like to commend the exceptional support and assistance provided by Mr Ayman Wani and Mr Shahnawaz Qudus from the RateTiger team. Throughout our interactions with these individuals, their professionalism, knowledge, and dedication to ensuring customer satisfaction have been exemplary. They have gone above and beyond in addressing our queries promptly, demonstrating a profound understanding of the complexities of the product and industry. Their expertise has been crucial in helping us make informed decisions, while their patience and willingness to guide us through any technical challenges have been truly remarkable. Moreover, their outstanding communication skills have facilitated seamless collaboration. Overall, their attention to detail, proactive approach, and positive attitude have greatly contributed to the success of our partnership with RateTiger.”

“RateTiger’s support is consistently timely and invaluable, significantly reducing human intervention and minimizing errors. It empowers us to secure more business by simplifying the export of inventory and rates across various platforms. With RateTiger, implementing and updating new rates is effortless, enabling us to swiftly adapt our business strategies to meet market demands. This efficiency not only streamlines our operations but also allows us to focus on expanding our market reach and enhancing our overall performance in the competitive hospitality industry.”

“In essence, channel management is the large-scale process of coordinating multiple sales channels. These can be direct or indirect sales channels, through third-party entities such as distributors, retailers, or agents, who play a major role in marketing and selling products or services. We hope there are no misses between the channel manager (Rate Tiger) and the PMS hotel system (Insoft pms) regarding reservations during high season so that overbooking does not occur.”

“RateTiger’s support team has been a lifesaver for me. My account manager, Mr Ayman Wanni, and Mr Shahnawaz Quddus from the support team are true rock stars. They’re incredibly responsive and helpful. Whenever I have a question or request, they immediately create a support ticket and often even resolve the issue before I even get a notification! This proactiveness and efficient service give me great peace of mind. Their solutions are exactly what we needed: fast, simple, and effective. Managing all our OTA channels through a single platform significantly streamlined our operations. But the biggest win for me is the time and effort saved. RateTiger allows me to implement our business plans more efficiently.”

“We commend RateTiger for its unwavering commitment to innovation and adaptability in meeting the evolving needs of the hospitality industry. Their dedication to excellence has been instrumental in our journey, we look forward to fostering our successful partnership with RateTiger for years to come. During our onboarding process, Swati Keshri went above and beyond to ensure a smooth transition onto the RateTiger platform. Their guidance, expertise, and steadfast support were pivotal in facilitating our seamless and efficient operations from the outset. Furthermore, I must commend Ayman Wani for their exceptional support and dedication in helping us improve our reach with different OTAs. Ayman’s insights, prompt assistance, and proactive approach have greatly contributed to our success in expanding our presence across various online channels.”