Category: Press Release

London, 20 December 2021

This week, eRevMax earned Hotel Tech Report’s Level I Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across the four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation.

The Hotel Tech Report GCSC certification program analyzes software vendors along critical dimensions of customer support infrastructure in order to help hoteliers minimize risk and maximize positive outcomes when selecting technology partners. In order to become certified, companies must open their internal systems to Hotel Tech Report for assessment along HTR’s rigorous 34-point GCSC Rubric.

“eRevMax’s approach to customer support and success is extremely unique in that rather than a shotgun broad approach they have taken a much more targeted and segmented one. On the backend their escalations, assignments, prioritization and tracking are extremely well mapped out and thought through. And from an end user perspective the entire support system can be accessed at their fingers tips. If you have a feature request, its one click away. If you have a question about a feature, click the help button and targeted knowledge base articles pop up intuitively. If you want to dig deeper into data, you instantly find dynamic tooltips with explanations and recommendations behind the numbers. The eRevMax’s support tools, team and processes are exceptional and any hotelier that chooses to partner with them can rest assured that they will be in good hands”

Adam Hollander

Co-founder, Hotel Tech Report

“We are glad to receive HTR’s Global Customer Support Certification, which has become an industry benchmark. The certification goes on to recognize our commitment to our customer success processes. RateTiger products and services are built with a hotel-first approach. We understand the technology criticality and need for hotels to have a simple platform for managing key business processes. Hence our products and customer support initiatives are geared towards helping hotels maximize profits from every room sold and leverage new sources of revenue. Our customer success processes are unique and we believe in ongoing technology investment in order to continue offering our hotel partners with world-class products and support, which has led to solid and stable revenue growth for our clients over the years.”

Ashis Saha

SVP Operations, RateTiger – eRevMax

The below GCSC assessment outlines the verified systems and processes that eRevMax has in place to educate, train, retain and support customers.

eRevMax’s GCSC Assessment Summary

• Rubric Score: 26/34
• Certification Level: I
• Customer Orientation: Customer Minded
• Recommendation: Highly recommended
• Support Team Size: 10
• Support Team Leaders: Suchandra Acharya, VP – Customer Support
• Certification Period: December 2021 – December 2022
• Support Stack: Trello, SurveyMonkey, Miscrosoft Office

GCSC Support Rubric Section I: Pre-Emptive Support

The Pre-Emptive support pillar of the GSCG Scoring Rubric audits the tools and processes the vendor has in place to provide customers with easy access to self-help resources. These self-help resources serve as a basis to offer easy troubleshooting as well as to preempt answers to product related questions before they arise providing a more intuitive and seamless experience for clients. The following are the rubric items that Hotel Tech Report has verified that eRevMax has in place for clients:

• 1.1 Online knowledge base/help center: Vendor offers a searchable help center for customers to easily find answers to common customer questions.
• 3.2 Tooltips: Vendor offers helpful tips and hints presented when users hover over buttons and UI elements in the interface. (min of 10 in-app tooltips)
• 4.1 Implementation documentation/roadmap: Vendor offers clients a visual map of the steps, processes and stakeholders upon onboarding to ensure that all stakeholders are aligned to make the implementation process more seamless.
• 4.2 Proprietary data recommendations: Vendor aggregates product usage data across clients to benchmark performance and provide recommendations to their users to help them learn about best practices, make better decisions and maximize product utilization.

GCSC Support Rubric Section II: Reactive Support

The Reactive Support Pillar assesses the company’s responsiveness to clients and their ability to resolve issues quickly when they arise ensuring prompt response and service to clients. The following are the rubric items that Hotel Tech Report has verified that eRevMax has in place for clients:

• 1.2 Transparent process: Vendor has opened up their systems to Hotel Tech Report via screen share to verify their tools and processes in place to deliver customer support.
• 1.3 Email support or phone support: Vendor at least one of the traditional methods of customer support channels, email or phone support (additional channels: phone, chat, email)
• 1.4 Multi-lingual support: Vendor offers support in the languages where they have active clients (English, German, Italian, Spanish)
• 1.5 Purpose built support and ticket management tool: Vendor utilizes professional customer support software that has functionality to effectively manage support tickets, followup, escalations and analytics.
• 3.3 Contract SLAs: Vendor has service level agreement (SLA) terms in place in client contracts to guarantee that service levels are upheld.
• 3.5 Feature request tracking: Vendor offers the ability for clients to easily submit feature requests and has a methodology in place for escalating high priority features.
• 4.4 24/7 support availability: Vendor offers 24/7 support to clients for around the clock assistance.
• 4.5 Verified Contract SLA monitoring: Vendor has SLA terms fully integrated into their customer support software that has automatic notifications ensuring that SLA’s are monitored and upheld.

GCSC Support Rubric Section III: Customer Success & Coaching

While keeping customers happy is commonly thought of by software companies as the top priority, keeping them well informed is of equal importance. The third pillar of the GCSC Rubric identifies the key ways that vendors inform, educate and train their customers to realize successful outcomes with their products. The following are the rubric items that Hotel Tech Report has verified that eRevMax has in place for clients:

• 1.7 Customer satisfaction monitoring (ex. NPS surveys, CSAT): Vendor has processes in place to regularly monitor customer satisfaction.
• 2.3 Product updates/changes (release notes/changelog): Vendor offers easily accessible robust documentation of feature updates and product improvements to educate clients on new ways to maximize usage of the product.
• 2.4 Quarterly success check ins: Vendor offers [at least] quarterly customer success check ins to review progress, share best practices and ensure that clients are successful and happy with the product or service.
• 3.6 Performance reporting: Vendor offers reporting and analytics to show clients the value of the product or service.
• 4.8 Online community: Vendor offers and online community for customers that allows users to engage with each other as well as targeted content in a contextualized setting to enable self-service discovery and problem solving.
• 4.9 Dedicated customer success monitoring software: Vendor utilizes dedicated customer success software to monitor product usage and coach users to succeed with the product.
• 4.10 Customer conference: Vendor produces an in-person or online user conference to build a community, share product updates and educate users on best

GCSC Support Rubric Section IV: Customer Validation

The GCSC’s 34-point rubric and Hotel Tech Report’s verification of internal tools and processes validate the vendor’s systems in place; however, the validation of the success of these tools and processes can most significantly be validated by the unbiased perspectives of real hotelier customers. This pillar looks at unbiased verified client reviews and satisfaction scores to validate that the processes in place are working in the eyes of customers based on their satisfaction ratings. The following are the rubric items that Hotel Tech Report has verified that eRevMax has in place for clients:

• 3.7 Public Feedback Validation: Vendor shows exemplary client relationships and is a top performer on Hotel Tech Report with more than 50 verified client reviews.
• 4.12 4.7 avg. customer support rating: Vendor has outstanding customer support ratings averaging more than 4.5/5 across all client reviews.

About the Hotel Tech Report Global Customer Support Certification (GCSC)

Support is one of the most critical aspects of the vendor selection process and yet historically there has never been a way to know the quality of a company’s support, until now. Using Hotel Tech Report’s proprietary framework, companies are assessed along four key dimensions: pre-emptive support, reactive support, coaching/success and client validation to provide hoteliers unprecedented levels of transparency to more easily identify top technology partners.For more information please visit: https://partners.hoteltechreport.com/global-support-certification/

Paris, 05 October 2021

Recommended by Moroccan Hotel for improving direct bookings through integrated solution

Leading French booking engine provider, Hotel Intelligence has partnered with distribution technology leader RateTiger by eRevMax to provide integrated solutions to accommodations. Through this partnership, hotels can make real-time rate and availability updates and receive bookings generated in their brand website via Hotel Intelligence Booking Engine, directly into their property management system, through RateTiger channel management interface.

Morocco’s Sirayane Boutique Hôtel & Spa which uses Hotel Intelligence booking engine and RateTiger Channel Manager has been one of the early customers that has leveraged this integration connectivity. They are now able to seamlessly manage and update their brand.com directly from their RateTiger interface. The close-knit 2-way integration has helped the hotel to manage all bookings from their PMS, eliminating manual handling of website reservations and chances of manual errors or overbooking.

“The integration of Hotel Intelligence Direct Booking Engine powered by Artificial Intelligence with market leading RateTiger Channel Manager has been a real success for us, achieving a shift from 3% to 38% direct bookings, which represents 45,000€ less commissions to OTA on an annual basis. These tools are a must have in the current environment.”

Mehdi Bennani Smires

Owner of the Sirayane Boutique Hôtel & Spa, Morocco

Hotel Intelligence (HI) aims to help hoteliers get back the control of their online distribution and optimize their Online Direct Booking & Revenues, with their AI empowered software solution providing a first class price comparison tool and evolutionary RateMatch booking engine, a real-time intelligence made by hôteliers for hôteliers.

“We are very proud to partner with eRevMax, a leader in distribution connectivity technology, and to integrate with their well-known hotel channel manager RateTiger. This partnership will accelerate our worldwide deployment and allow hoteliers to seamlessly integrate our solutions for the development of their Direct Booking, an absolute must in the current competitive environment.”

Karim Filali

Founder, Hotel Intelligence

“We are glad to have Hotel Intelligence as a key partner. This integration will help automate rate and inventory management on our clients’ websites for Hotel Intelligence users, which means more direct bookings and higher revenue opportunities for our common hotel customers.”

Ashis Saha

SVP – Project Management, eRevMax

RateTiger by eRevMax continues to expand its partner base and have deep integrations with hotel technology systems to offer accommodation providers with seamless solutions and integrated platforms for making online distribution easy and effective. For more details, please visit www.erevmax.com/ or contact us on marketing@erevmax.com

Hosts joint webinar to showcase how hotels can accelerate direct bookings through hotel e-commerce

Hotel distribution specialist, eRevMax has announced 2-way integration with Simplotel, a provider of Hotel Websites and Booking Engine solution, having customers across 21 countries. Hotels using Simplotel can now update rates and inventory on their brand website along with other distribution partners seamlessly through the RateTiger dashboard. They can also receive bookings generated on their brand website directly into their property management system via RateTiger.

The two hotel technology leaders will be hosting a joint webinar on 12th August 2021 at 12pm IST to showcase how hoteliers can drive direct bookings and expand their revenue goals. The discussion will cover modern techniques and distribution tips that hotels can utilize to grow direct website bookings.

“We believe in providing our customers with the freedom to choose the best technology. RateTiger is one of the world’s leading hotel channel manager and our integration will allow customers to use Simplotel’s Hotel E-commerce (Website and Booking Engine) solution seamlessly to grow direct bookings with RateTiger’s channel manager.”

Aman Gupta

VP Business Development, Simplotel

Established in 2013, Simplotel is a fast-growing Hotel Technology company that is currently powering over 2000 hotels worldwide with its website and booking engine solution. The Bengaluru-based SaaS company help hotels drive their direct business with OTA-like features to increase website revenue.

“We are excited about integrating Simplotel into our extensive partner network and offer additional booking engine connections to our hotel clients. The 2-way interface facilitates automated distribution of room rates and inventory to hotel brand.com which means more direct bookings and higher revenue opportunities for our hotel customers.”

Ashis Saha

SVP – Project Management, eRevMax

eRevMax is a global travel technology company that helps hotels to maximize online revenue opportunities through its core product brand RateTiger. It provides real-time online channel management, ARI distribution, market intelligence and connectivity solutions to hoteliers worldwide. eRevMax continues to expand its partner network and create meaningful integrations to further support hotels achieve their revenue goals.

Join us for the Webinar – Accelerate Direct Bookings through Hotel E-commerce on 12th August 2021 at 12:00pm IST.
Register now – https://rb.gy/gjqpmk

About Simplotel

Simplotel is a leading Software-as-a-Service (SaaS) provider for hotels. As the name suggests, Simplotel’s mission is to simplify the lives of hoteliers. Simplotel’s vision is to equip hotels worldwide with technology that helps drive more direct online business. Since its foundation in 2013, Simplotel has been growing its number of happy customers every day. To learn more, please visit https://www.simplotel.com or contact us on hello@simplotel.com

About eRevMax

eRevMax is a travel technology company that provides hotels with CRS, Channel Manager, Rate Shopper, Booking Engine, Website Development, GDS and Metasearch Distribution solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. It works closely with around 450 channel and technology partners and is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. For more details, please visit https://www.erevmax.com/ or contact us on marketing@erevmax.com

London, 8 June 2021

Delivers high-quality connection to fuel business growth for hotels

eRevMax, the leading hotel distribution technology provider, announced that it has been certified as the 2021 Expedia Group^TM Preferred Connectivity Partner. This recognition underscores eRevMax’s focus on building and maintaining a high-quality connection that empowers RateTiger customers to grow their businesses on the Expedia Group marketplace.

Preferred Connectivity Partners are high-value connectivity providers recognized for their advanced systems with a wide range of products and an excellent connection to Expedia Group. Attaining the Preferred Partner Status is a testimony to eRevMax’s continued efforts in new feature development and streamlining channel onboarding process and well as maintaining a strong portfolio of high-performing properties on the Expedia Group marketplace.

“As a leader in hospitality technology space, we are committed to providing our hotel partners with best-in-class connectivity and reliable user experience. We are glad to be able to empower our client hotels to perform their best on the Expedia Group marketplace by offering them a wide range of tools and capabilities for occupancy and revenue generation.”

Ashis Saha

SVP – Project Management, eRevMax

RateTiger by eRevMax provides rate shopping, channel management, CRS, booking engine and various online distribution solutions to hotels worldwide. It offers 99.9% system uptime and is security certified under ISO, PCI and GDPR compliant. eRevMax continues to innovate and expand its partner base through new integrations to offer hoteliers seamless connections across different systems including PMSs, CRSs, OTAs, Metasearch channels, GDS, Wholesalers and offline tour operators among others.

About eRevMax

eRevMax is a travel technology company that assists hotels through channel management, rate intelligence and distribution connectivity solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. It works closely with around 450+ channel and technology partners assisting over 9000 hotels worldwide to increase revenue opportunities and streamline business processes. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101.

For more details, please visit https://www.erevmax.com/ or contact us on marketing@erevmax.com

• Dubai, 14 April 2021

Crown Hotel Port Moresby endorses integrated solution for improving online sales

Hotel business is always challenging, even more so, on an island nation that is heavily dependent on international business travellers during these turbulent times. For the Crown Hotel Port Moresby in Papua New Guinea, the challenge was to realign their strategy and expand domestic market at a time when travel restrictions were at its peak.

Managing rates, inventory and reservations and reallocating availability across channels is a complex work. The revenue management team of the Crown Hotel depends on RateTiger for managing online sales efficiently and updates allotments directly from their PMS – IDS Next. Thanks to the close-knit 2-way XML integration between IDS Next and eRevMax-RateTiger, the team has been able to continuously distribute their live rates and inventory to multiple booking channels and get reservations delivered into the PMS in real-time.

“Crown Hotel is extremely happy with services from RateTiger and IDS Next. Both systems complement each other perfectly and we feel like we are using a unified platform making it a seamless experience for us. RateTiger’s integration with IDS Next allows automatic booking confirmation or cancellation to our PMS through our website booking engine and OTAs. RateTiger offers smooth connectivity with most of the OTAs which helps us in maximizing online revenue while staying on top of latest technology.”

Shankar Ghoshal

General Manager, Crown Hotel Port Moresby

“We believe in offering seamless technology solutions to our hotel partners. We invest heavily into our products and work closely with all our technology and channel partners to develop deep XML integrations. The smooth connectivity ensures real-time ARI and reservation data transfer between various systems giving hotels a clear view of bookings and availability for relevant rate strategy implementation. It means more sales and higher margins for our hotel customers.”

Prithwish Dutta

Regional Sales Director – EMEA, eRevMax

“The deeply integrated solution set makes the process of pricing automation, online channel connectivity and rate distribution, a completely friction-free experience for our hotel customers. The dynamic room availability is displayed round the clock and booking confirmations are received by the guests with nil intervention by the reservations team.”

Jacob K I

Vice President – Business Development, IDS Next

About eRevMax

eRevMax is a travel technology company that assists hotels through channel management, rate intelligence and distribution connectivity solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. It works closely with around 450+ channel and technology partners assisting over 9000 hotels worldwide to increase revenue opportunities and streamline business processes. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101.

For more details, please visit https://www.erevmax.com/ or contact us on marketing@erevmax.com

About IDS Next

IDS Next Business Solutions Pvt. Ltd is a globally leading hotel technology solutions provider with decades of unmatched domain expertise. Being pioneers in Hotel ERP architecture, the company’s forte lies in providing unparalleled technology solutions for hospitality properties across categories. With unrivalled domain expertise, its USP lies in creating solutions that help hotels increase revenues, optimize costs and above all provide enhanced guest experience.IDS Next fully understands emerging markets, and its high growth needs. IDS Next’s offerings include integrated hotel management software, restaurant management software, mobile apps and mobile analytic solutions, etc. IDS Next’s software and technology solutions have earned the trust of over 4500 plus hotels in 40 countries spread across South Asia, South-East Asia, Africa, Middle East, Oceania, Sri Lanka & Maldives. A truly dedicated 24/7 support centre ensures 98% retention of customers and unmatched customer satisfaction.

• Jakarta, Indonesia, 10 February 2021

MG Bedbank, the global B2B hospitality marketplace and leading hotel distribution provider, eRevMax, have announced a strategic partnership that will enable eRevMax’s hotel customers to push direct rates and availability to MG’s global network of B2B travel sellers.

The partnership gives eRevMax’s more than 9000 hotel clients dynamic access to the B2B industries newest demand side technology platform, MG Jarvis.

MG will employ eRevMax’s technology that features a seamless interface and will allow hotels to update rate and availability and receive reservations generated in the platform delivered in their hotel systems in real-time.

“MG Jarvis’s microservices architecture and JSON API’s enabled us to quickly integrate the eRevMax platform. Our agency customers are excited to immediately get real time rates and availability from eRevMax hotel partners.”

William Newley

Vice President of MG Group

“We are excited to further expand the eRevMax Channel Ecosystem and add a leading B2B channel to provide our hotel customers with MG’s huge network of distribution partners. This synergy will help both our companies have a stronger impact in the South East Asian hospitality space.”

Mohnish Singh

Regional Sales Director, eRevMax

eRevMax is a global travel technology company that helps hotels to maximise online revenue opportunities through its core product brand RateTiger. It offers real-time ARI distribution, market intelligence and connectivity solutions to hoteliers worldwide.

About eRevMax

eRevMax is a travel technology company that assists hotels through channel management, rate intelligence and distribution connectivity solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. It works closely with around 450+ channel and technology partners assisting over 9000 hotels worldwide to increase revenue opportunities and streamline business processes. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101.

For more details, please visit https://www.erevmax.com/ or contact us on marketing@erevmax.com

About MG Group

MG Group is Building the Future of B2B Hospitality.
We do this by leveraging technology platforms to provide distribution and marketing services that drive sustainable, profitable growth for our hotels, corporations, and travel retailers.  We are technology focused, but customer driven.

MG operates two hospitality businesses: MG Bedbank as a platform for travel agencies and CRD targeted at the corporate travel market.

MG Bedbank is The Leading B2B Hospitality Marketplace.
We have thousands of direct hotels contract across SE Asia and hundreds of thousands of global hotels via partners all dynamically distributed to our global retail network using the industries first microservices based platform, MG Jarvis.

CRD is Southeast Asia’s leading corporate hospitality platform. It counts more than 2500 Indonesian based companies as corporate travel customers including leading brands like Coke, Danamon, Huawei, and Procter and Gamble.

For more information, visit – https://www.mgholidaygroup.com/

• New York, 29 January 2021

Assists hotels in managing operations & online sales effectively

Given the dynamic nature of the US hotel market, it has become imperative for properties to maintain rate parity and manage availability effectively across all connected sales channels. Skyware and eRevMax are both known for their innovative technology and stable solutions while offering excellent connectivity and support to their hotel customers worldwide.

Golden Haven Hot Springs Spa & Resort is using Skyware PMS for hotel operations as well as eRevMax’s 2-way XML solution RTConnect, for seamless online distribution through direct PMS connectivity.

“It’s been great working with RateTiger. They are consistent, easy to communicate with, and always on top of any issues we send their way.”

Tara Kendall

Golden Haven Spa LLC

“Our intention is to provide our customers with a seamless experience. If done the right way, the hotel should not need to utilize any additional software after the initial setup. The interface with eRevMax is a natural extension of our services, complementing the process instead of being a separate layer. Skyware and eRevMax can work together seamlessly and interact with mutual customers as if we were a single organization.”

Jan Murza

Sales & Marketing Director, Skyware Hospitality Solutions

“Here at eRevMax, our aim is to offer frictionless solutions to our hotel customers. We work closely with our tech and channel partners to create deep integrations so that we can offer superior connectivity, while offering a wide range of channel options. With Skyware, our task becomes easier as we have similar objectives – that of providing hotels with technology solutions that help them achieve their revenue and operational targets”

Ram Mohan Dubey

Global Sales Director, eRevMax

About eRevMax

eRevMax is a travel technology company that assists hotels through channel management, rate intelligence and connectivity solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. It works closely with around 450 channel and technology partners. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101.

For more details, please visit https://www.erevmax.com/ or contact us on marketing@erevmax.com

About Skyware

Skyware Hospitality Solutions is a multi-national software company headquartered in Maryland, United States with offices in the United Kingdom. Skyware’s primary focus is Property Management Software (skywaresystems.com) for hotels and full-service resorts. The solution incorporates a full-featured hotel Property Management System, Activity/Spa Scheduler, Restaurant/Retail POS and a Responsive Online Booking Engine all within a single database.

• Nairobi, 21 January 2021

Partnership to strengthen RateTiger’s presence in East and Central Africa

Kenya based hospitality technology expert RevSol has partnered with hotel distribution technology leader eRevMax to offer RateTiger as a preferred channel manager to its affiliated properties. The agreement makes RevSol the official provider of RateTiger in the region.

Revenue Solutions East Africa, popularly called RevSol, focuses on providing hotel solutions including PMS and Revenue Management solutions to help hotels increase efficiency, lower costs & improve performance. Through this new partnership, RevSol will now be an exclusive distributor of RateTiger Channel Manager, Rate Shopper, and other technology solutions that eRevMax offers.

“RateTiger will enable RevSol access to new customers, while a local presence with RevSol in East and Central Africa will be beneficial for RateTiger to expand and service a new local market without having to open an office in the region. The partnership will propel us towards creating a better brand awareness for both companies, in the process building brand trust for RevSol and RateTiger. With the elevated expectations of the hotels in the region because of the local presence and office, both RateTiger and RevSol will have to raise their game to a higher standard.”

Brian Mulamba

Hotel Revenue Strategist, RevSol

“Africa is an important market for us. Our partnership with RevSol will help us to expand our visibility and have a local presence to understand the market pulse. We are keen to provide our innovative distribution solutions to the African hoteliers to assist them in managing demand effectively and achieve their online revenue objectives.”

Debadyuti Ghosh

Regional Head – Africa, eRevMax

RateTiger, powered by LiveOS, provides rate shopping, channel management, booking engine and online distribution solutions to hotels worldwide. It offers 99.9% system uptime and is security certified under ISO, PCI and GDPR compliant. eRevMax continues to expand its partner base through new integrations to offer hoteliers seamless connections across different systems including PMSs, CRSs, OTAs, Metasearch channels, GDS, Wholesalers and offline tour operators among others.

About eRevMax

eRevMax is a travel technology company that assists hotels through channel management, rate intelligence and connectivity solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. It works closely with around 450+ channel and technology partners assisting over 9000 hotels worldwide to increase revenue opportunities and streamline business processes. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101.

For more details, please visit https://www.erevmax.com/ or contact us on marketing@erevmax.com