New York, 03 Feb 2022
Increases Occupancy & Sales with effective channel management and distribution
Hotel Beacon, a landmark property in New York, has recommended RateTiger for managing online channels and distribution connectivity. The upscale property has been using RateTiger Channel Manager for the last 6 years to update rates and inventory across online sales channels and receive reservations into their Infor HMS property management system (PMS).
The hotel, being the benchmark of providing personalized service and experience, takes the same approach when it comes online bookings. It aims to be visible to tech-savvy and demanding guests and provide them a delightful reservation experience. That the guests come from all over the world makes it even more challenging as the distribution mix must include global and regional high-producing channels.
RateTiger is their preferred connectivity partner for managing online distribution in the extremely competitive New York hotel market. Speed here is essential for a winning sales strategy – rate and availability across online sales channels must be always up to date. With 99.9% product uptime of RateTiger, the hotel experiences great system reliability and leverages real-time connectivity to 450+ OTAs including key ones in their region like Agoda, Booking.com, Despegar, Expedia, Google, hotelbeds and Trip.com.
“We’ve been using RateTiger Channel Manager for more than six years, it is simply outstanding. The interface is very easy to use, the automated inventory is time saving, and we can spend more time on analytics and strategy. When I used RateTiger for the first time, it gave me the full support needed from the channel manager. With RateTiger, I can manage hundreds of channels, all in a single user-friendly interface,” remarked Milja Perkovic, Director of Revenue Management, Hotel Beacon NYC.
Given the dynamic nature of online travel, the revenue management team require a 360-degree view of the market to have rich insights for smart decision making. Data captured in RateTiger enables the team to unlock real-time insights on demand trends. With a comprehensive and advanced reporting system RateTiger provides a better understanding of the booking trend, customer demographics, pace, booking sources and other KPIs.
“RateTiger was founded with a hotelier’s vision and their technology has enabled our team to focus on delivering a great guest experience. With RateTiger, we did not skip a beat and easily adjusted rates and inventory to meet the new business demand. We believe it offers the best technological solution in today’s online market,.” commented Milja.
RateTiger provides channel management, booking engine, rate shopping, and online distribution solutions to hotels worldwide. It offers 99.9% system uptime and is security certified under ISO, PCI and GDPR compliant. eRevMax continues to expand its partner base through new integrations to offer hoteliers seamless connections across different systems including PMSs, CRSs, OTAs, Metasearch channels, GDS, Wholesalers and offline tour operators, among others.
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