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Manazil Al Mokhtara’s Revenue Growth with RateTiger 

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Manazil Al Mokhtara’s Revenue Growth with RateTiger

Manazil Al Mokhtara

Established

2003

Chain

15 Hotels

Prime

Location

Story of Manazil Al Mokhtara

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For over two decades, Manazil Al Mokhtara has been synonymous with luxury and excellence in hospitality. Catering to a diverse clientele, including religious pilgrims and business travelers, the group continuously strives to provide a superior guest experience. As the hospitality landscape evolved with digital transformation, the need for an efficient revenue management strategy became crucial for sustaining growth and maximizing profitability.
That’s how RateTiger came into the picture.

Challenges Faced

Limited Online Visibility

The group struggled to maximize its exposure across multiple online travel agencies (OTAs) and booking platforms, leading to lost revenue opportunities.

Lack of Centralized Control

Managing multiple properties without a unified platform made it challenging to oversee operations and optimize revenue strategies.

How did they find the Solution?

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To overcome these challenges, Manazil Al Mokhtara sought a technology-driven approach to streamline operations and boost revenue. After evaluating various solutions, the group chose RateTiger Channel Manager and Payment Gateway, which provided automated 2-way XML connectivity for real-time rate and availability updates across OTAs, eliminating manual errors and improving efficiency. By integrating with global and regional OTAs, the hotel significantly increased its online presence, attracting more direct and third-party bookings. RateTiger’s dynamic pricing and yield management tools helped optimize revenue strategies, while the seamless payment processing system ensured secure and hassle-free transactions.

As a result, Manazil Al Mokhtara successfully enhanced its market reach, improved operational efficiency, and maximized profitability.

Results Achieved

4

Revenue Growth

Increased market reach and optimized pricing strategies contributed to a substantial revenue boost.

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OTAs Engagement:

The group effectively utilized specialized distribution channels to attract additional bookings.

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Operational Efficiency

The automation of rate and inventory updates reduced workload, allowing staff to focus on enhancing guest experiences.

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Secure and Streamlined Payments

The integration of RateTiger’s Payment Gateway ensured faster and more secure transactions, improving the guest booking experience.

What Our Client has to Say

“I would like to commend the exceptional support and assistance provided by Mr Ayman Wani and Mr Shahnawaz Qudus from the RateTiger team. Throughout our interactions with these individuals, their professionalism, knowledge, and dedication to ensuring customer satisfaction have been exemplary. They have gone above and beyond in addressing our queries promptly, demonstrating a profound understanding of the complexities of the product and industry. Their expertise has been crucial in helping us make informed decisions, while their patience and willingness to guide us through any technical challenges have been truly remarkable. Moreover, their outstanding communication skills have facilitated seamless collaboration. Overall, their attention to detail, proactive approach, and positive attitude have greatly contributed to the success of our partnership with RateTiger.”

Mr Mohammad Ijaz

Online Manger, Manazil Al-Mokhtara Group

 
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Abha Palace Hotel Elevates Digital Presence and Operational Efficiency with RateTiger 

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Abha Palace Hotel Elevates Digital Presence and Operational Efficiency with RateTiger

Abha Palace Hotel

Prime

Location

Advanced

Connectivity

Luxurious

Accommodations

Story of Abha Palace Hotel

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Nestled in the scenic Aseer Region of Saudi Arabia, Abha Palace Hotel offers an exquisite blend of luxury and hospitality. Positioned near Saad Lake, it serves as a gateway to the stunning landscapes of Jebel Zerrah and Abu Khayal, accessible via two cable car routes. Whether catering to business travelers or leisure guests, this oasis combines world-class service with an elegant ambiance, setting a high standard for the region's hospitality industry.

Challenges Faced

Manual and Time-Consuming Operations

Managing room rates and inventory across multiple OTAs was a labor-intensive process for the revenue management team. The reliance on manual updates not only consumed valuable time but also increased the risk of human errors, leading to discrepancies in rate and inventory distribution. These inefficiencies often resulted in missed opportunities for optimizing revenue and maintaining rate parity.

Limited Market Reach and Adaptability

Without seamless integration with global and regional distribution channels, the hotel struggled to broaden its digital presence and attract a diverse customer base. Additionally, the inability to swiftly implement pricing adjustments in response to market fluctuations hindered the hotel’s ability to capitalize on demand surges during peak seasons or major events. This lack of adaptability made it challenging to stay competitive in the dynamic hospitality landscape.

How did they find the Solution?

To overcome its challenges, Abha Palace Hotel adopted RateTiger Channel Manager, a powerful all-in-one tool designed to streamline distribution and revenue management. This solution established a seamless 2-way XML connection between the hotel’s Property Management System (PMS) and various global and regional channels, including OTAs, metasearch platforms, GDS, travel agents, and the hotel’s booking engine. By automating rate and inventory updates in real-time, RateTiger significantly reduced manual effort and minimized errors, allowing the revenue management team to focus on strategic planning. Furthermore, its advanced analytics provided actionable insights into market demand and competition, enabling the hotel to implement dynamic pricing strategies to capitalize on high-demand periods and optimize revenue. With an easy-to-use interface, RateTiger allowed Abha Palace to expand its market reach, ensuring a stronger digital presence and enhanced competitiveness.

Results Achieved

4

Streamlined Operations

Real-time updates ensure precise pricing and inventory, keeping the hotel competitive.

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Enhanced Precision

Real-time updates ensure accuracy in pricing and inventory allocation, enabling the hotel to stay competitive.

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Operational Efficiency

Leveraging demand insights, the hotel optimized pricing and boosted revenue during peak periods and events.

3

Exceptional Customer Support

Easy rate updates allow the hotel to quickly adapt to market trends and stay competitive.

What Our Client has to Say

“RateTiger’s support is consistently timely and invaluable, significantly reducing human intervention and minimizing errors. It empowers us to secure more business by simplifying the export of inventory and rates across various platforms. With RateTiger, implementing and updating new rates is effortless, enabling us to swiftly adapt our business strategies to meet market demands. This efficiency not only streamlines our operations but also allows us to focus on expanding our market reach and enhancing our overall performance in the competitive hospitality industry.”

Mr. Shahzad Khan

IT Manager, Abha Palace Hotel.

 
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Leveraging RateTiger Solutions to Enhance Operations and Profitability at KamarKoe Hotel Group

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Leveraging RateTiger Solutions to Enhance Operations and Profitability at KamarKoe Hotel Group

Kamarkoe Hotel - RateTiger 2

Outdoor

Swimming Pool

24/7

Room Service

Free

Breakfast

3.8 km

from Petitenget Temple

Story of KamarKoe Hotel Group

KamarKoe Hotel Group

KamarKoe Hotel, D’Sawah Villa Umalas, and Sunset Mansion are three distinguished properties under the KamarKoe Hotel Group. Renowned for their luxurious accommodations and exceptional guest services, these properties offer unique experiences in prime locations in Indonesia. Whether seeking relaxation, shopping, or nightlife, these properties are ideally situated to cater to every need.

Now, to enhance guest satisfaction, operational effectiveness, and market reach, these properties have adopted cutting-edge technologies from RateTiger.

Challenges Faced

Market Reach and Online Visibility

KamarKoe Hotel Group aimed to expand its market reach and improve online visibility to maximize profits. The group needed a comprehensive solution to connect with a wider network of demand channels and effectively manage its online presence.

Direct Bookings

This hotel group wanted to increase direct bookings through its websites, reducing reliance on OTAs and third-party channels. High dependence on OTAs led to increased commission costs and reduced control over customer relationships.

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Where did They Find the Solution?

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KamarKoe Hotel Group integrated RateTiger to address their key challenges. For the past 4 months, KamarKoe Hotel Group has been utilizing RateTiger Channel Manager and RateTiger Shopper to significantly expand its market reach by connecting with a wide network of demand channels. The RateTiger Shopper provided valuable competitive rate intelligence, enabling the hotel to refine its pricing strategy and maintain competitiveness in the market.

All properties within the KamarKoe Hotel Group adopted the RateTiger Booking Engine to secure direct bookings through its website, effectively reducing reliance on OTAs and third-party channels, thereby saving on commission fees. The booking engine also facilitated effortless management of room rates and inventory across all platforms.

Results Achieved

4

Increased Bookings

The integration with RateTiger’s extensive network of demand channels resulted in a significant increase in bookings for KamarKoe Hotel.

1

Boosted Direct Bookings

The Hotel Group saw a rise in direct bookings through its brand website, higher profitability by reducing reliance on OTAs and saving on commission fees

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Operational Efficiency

The seamless management of multiple OTAs and direct booking engines from a single dashboard streamlined operations and reduced the risk of overbookings.

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Profit Maximization

Utilizing RateTiger Shopper and MetaSearch allowed the properties to optimize pricing strategies and capitalize on market opportunities.

What Our Client has to Say

Kamarkoe Hotel - RateTiger 2

In essence, channel management is the large-scale process of coordinating multiple sales channels. These can be direct or indirect sales channels, through third-party entities such as distributors, retailers, or agents, who play a major role in marketing and selling products or services. We hope there are no misses between the channel manager (Rate Tiger) and the PMS hotel system (Insoft pms) regarding reservations during high season so that overbooking does not occur.”

Ms. Astrid M Rompas

Cluster Hotel Manager, KamarKoe Hotel Group. 

 
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MinaMark Resort & Spa Experiences Revenue Growth with RateTiger Channel Manager

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MinaMark Resort & Spa Experiences Revenue Growth with RateTiger Channel Manager

MinaMark Resort Spa

28 Years

Experience

3 mins

Walk from Beach

24/7

Doctors Available

2

Restaurants

Story of MinaMark Resort & Spa

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MinaMark Resort & Spa, located just a three-minute stroll from the sandy shores of downtown Hurghada’s Sakala area, offers a serene escape for travelers seeking relaxation and adventure. With modern amenities, including air conditioning, satellite TV, exquisite dining options, and a rejuvenating spa, the resort provides an unforgettable retreat by the Red Sea. Its prime location ensures easy access to Hurghada International Airport and nearby attractions.

Now, this 4-star property wanted to deliver seamless and exceptional experiences to its esteemed guests to boost online bookings and revenue. That's how RateTiger came into the picture.

Challenges Faced

Inventory Distribution Across Multiple Channels

MinaMark Resort & Spa faced significant challenges maintaining accurate room inventory across multiple OTA channels. This often led to issues such as overbookings or underselling, negatively impacting guest satisfaction and revenue. This inefficiency hindered MinaMark's potential to maximize its revenue and reach a broader audience.

Rate Parity Maintenance

Maintaining consistent room rates across various OTAs was another major challenge for MinaMark Resort & Spa. Inconsistent pricing caused confusion among potential guests and could lead to missed bookings or customer dissatisfaction.

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Where did They Find the Solution?

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To address these challenges, MinaMark Resort & Spa started using RateTiger Channel Manager to manage all OTA channels efficiently, ensuring a seamless online distribution strategy. Since implementing RateTiger, there has been a notable increase in online bookings and revenue, highlighting the platform’s significant impact on overall performance.

The intuitive interface of RateTiger has also resulted in considerable time savings in managing OTAs. The fast & simple solution of RateTiger has empowered the property to focus on strategic initiatives to expand market coverage and strengthen its presence across various OTA platforms.

Results Achieved

4

Increased Online Bookings and Revenue

With RateTiger, MinaMark witnessed a notable increase in online bookings and overall revenue. The seamless integration and efficient management of OTA channels played a crucial role in achieving these results.

1

Time Savings

RateTiger's intuitive interface resulted in considerable time savings for the resort’s staff. Managing OTAs became faster and simpler, allowing the team to focus on strategic initiatives to expand market coverage.

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Enhanced Operational Efficiency

The centralized platform streamlined operations, reducing the complexity and effort required to manage multiple OTA channels.

3

Improved Customer Experience

RateTiger’s connectivity with over 400 OTAs and technology providers, along with 24/7 support, helped them focus on improving customer experience.

What Our Client has to Say

MinaMark Resort Spa

RateTiger’s support team has been a lifesaver for me. My account manager, Mr Ayman Wanni, and Mr Shahnawaz Quddus from the support team are true rock stars. They’re incredibly responsive and helpful. Whenever I have a question or request, they immediately create a support ticket and often even resolve the issue before I even get a notification! This proactiveness and efficient service give me great peace of mind. Their solutions are exactly what we needed: fast, simple, and effective. Managing all our OTA channels through a single platform significantly streamlined our operations. But the biggest win for me is the time and effort saved. RateTiger allows me to implement our business plans more efficiently.”

Ms Christina E. Naguib 

Ecommerce Manager at MinaMark Resort & Spa. 

 
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Sunset Jeddah Leverages RateTiger Channel Manager to Maximize Revenue Growth

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Sunset Jeddah Leverages RateTiger Channel Manager to Maximize Revenue Growth

Sunset Jeddah

4 Star

Hotel

164

Rooms & Suits

Free

Weights Area

Story of Sunset Jeddah

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Located in the Centre of Jeddah, Sunset Jeddah is well-known for the top hospitality services offered. It promises excellent guest services: well-decorated rooms, a private fitness centre, a swimming pool, and amazing spa services. It offers a global range of cuisine, presents an Indian restaurant along with a family restaurant called BonMiam Café, and is situated around the vibrant city of Jeddah, surrounded by good cultural attractions and landmarks.

The Sunset Jeddah aimed to expand its market reach and enhance its online visibility in the fiercely competitive hotel industry. However, it faced challenges in efficiency and accuracy, which impeded its revenue growth. Here's where RateTiger entered the picture.

Challenges Faced

Rate Parity Management

Equalizing prices on many shelves across the internet was not easy because a mistake could lead customers to assume that they overpaid or that the services were not exactly as they expected.

Time Constraints

The revenue management team had to contend with the time limitation in the multi-channel online marketing approach since they could not comprehensively manage all the channels.

Competitor Benchmarking

Tracking price and new promotions was time-consuming and pushed to the limits to stay relevant.

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How did It Start Solving?

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Sunset Jeddah harnessed the power of RateTiger Channel Manager, integrating it with their Property Management System (PMS) to streamline pricing and inventory management. This 2-way XML connectivity enabled real-time synchronization across various online platforms including OTAs, metasearch engines, GDS, and booking engines.

With RateTiger, they effortlessly executed their sales strategy worldwide across all online channels with minimal effort.

Results They Experienced

4

Enhanced Market Reach

RateTiger facilitated wider market reach and improved online visibility for Sunset Jeddah, enabling it to attract a wider audience.

1

Time Savings and Efficiency

RateTiger's advanced automation features resulted in substantial time savings for the revenue management team, allowing them to focus on strategic initiatives.

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Improved Accuracy

Real-time data synchronization ensured greater accuracy in managing rates and inventory, minimizing errors and discrepancies.

3

Strategic Success

With RateTiger's support, Sunset Jeddah successfully redirected its focus towards strategic initiatives, leading to remarkable business growth and success.

What Our Client has to Say

Sunset Jeddah

“We commend RateTiger for its unwavering commitment to innovation and adaptability in meeting the evolving needs of the hospitality industry. Their dedication to excellence has been instrumental in our journey, we look forward to fostering our successful partnership with RateTiger for years to come. During our onboarding process, Swati Keshri went above and beyond to ensure a smooth transition onto the RateTiger platform. Their guidance, expertise, and steadfast support were pivotal in facilitating our seamless and efficient operations from the outset. Furthermore, I must commend Ayman Wani for their exceptional support and dedication in helping us improve our reach with different OTAs. Ayman’s insights, prompt assistance, and proactive approach have greatly contributed to our success in expanding our presence across various online channels.”

Mr Rehmatullah Nadeem

IT / Revenue Manager, Sunset Jeddah.

 
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