Mauritius, 1 April 2025
Optimizing Distribution, Maximizing Revenue, and Driving Digital Transformation
Beachcomber Hotels, a pioneer in the luxury hospitality sector in Mauritius, has been redefining island hospitality for decades. With a portfolio of eight beachfront resorts set in stunning locations, the brand is renowned for its exquisite service, authentic Mauritian hospitality, and world-class experiences. Catering to both leisure and business travelers, Beachcomber Hotels blends luxury, sustainability, and innovation, making it one of the most sought-after hospitality brands in the region.
To optimize its online distribution and revenue management, Beachcomber Hotels has been leveraging RateTiger since 2017. With a two-way connection integrated into its PMS, the hotel group seamlessly manages Availability, Rates, and Inventory (ARI) updates across multiple channels while benefiting from an efficient booking interface. This has enabled Beachcomber Hotels to maintain pricing accuracy, enhance market visibility, and ensure seamless connectivity with its online distribution partners.
Prior to implementing RateTiger, managing OTA connections was a complex and time-consuming process. Mr. Antish Seeboruth, Sales Automation Lead at Beachcomber Hotels, shares: “Previously, handling 10 OTAs manually required at least two full working days to update availability. Rate loading was even more time-consuming, taking a minimum of one month. However, with RateTiger, these processes have become effortless—rates and availability are updated instantly and simultaneously across all platforms. This has allowed us to shift our focus to other marketing strategies and significantly improve operational efficiency.”
With RateTiger’s automation, Beachcomber Hotels has streamlined its operations, reducing manual workload and optimizing manpower resources. Encouraged by the success of OTA connectivity, the group has extended RateTiger’s integration to its OTAs as well, ensuring seamless distribution across all key partners.
Beyond technology, RateTiger’s dedicated support team has played a crucial role in Beachcomber Hotels’ success. “Our experience with RateTiger’s support team has been outstanding. We have never encountered any major issues, and whenever assistance is required, the team is highly responsive, ensuring a smooth and hassle-free experience,” adds Mr. Antish.
By leveraging real-time rate and availability updates, Beachcomber Hotels ensures competitive pricing and maximized revenue across all OTAs and distribution channels. The data-driven insights provided by RateTiger enable the group to make informed decisions, adapt to market trends, and enhance its overall revenue strategy.
As AI-driven technology continues to reshape the hospitality industry, Beachcomber Hotels recognizes the critical role of RateTiger in enhancing efficiency, driving profitability, and strengthening market presence. With its advanced automation capabilities, RateTiger empowers hotels to stay ahead in a fast-evolving digital landscape.