- Dubai, 14 April 2021
Crown Hotel Port Moresby endorses integrated solution for improving online sales
Hotel business is always challenging, even more so, on an island nation that is heavily dependent on international business travellers during these turbulent times. For the Crown Hotel Port Moresby in Papua New Guinea, the challenge was to realign their strategy and expand domestic market at a time when travel restrictions were at its peak.
Managing rates, inventory and reservations and reallocating availability across channels is a complex work. The revenue management team of the Crown Hotel depends on RateTiger for managing online sales efficiently and updates allotments directly from their PMS – IDS Next. Thanks to the close-knit 2-way XML integration between IDS Next and eRevMax-RateTiger, the team has been able to continuously distribute their live rates and inventory to multiple booking channels and get reservations delivered into the PMS in real-time.
“Crown Hotel is extremely happy with services from RateTiger and IDS Next. Both systems complement each other perfectly and we feel like we are using a unified platform making it a seamless experience for us. RateTiger’s integration with IDS Next allows automatic booking confirmation or cancellation to our PMS through our website booking engine and OTAs. RateTiger offers smooth connectivity with most of the OTAs which helps us in maximizing online revenue while staying on top of latest technology.”
General Manager, Crown Hotel Port Moresby
“We believe in offering seamless technology solutions to our hotel partners. We invest heavily into our products and work closely with all our technology and channel partners to develop deep XML integrations. The smooth connectivity ensures real-time ARI and reservation data transfer between various systems giving hotels a clear view of bookings and availability for relevant rate strategy implementation. It means more sales and higher margins for our hotel customers.”
Regional Sales Director – EMEA, eRevMax
“The deeply integrated solution set makes the process of pricing automation, online channel connectivity and rate distribution, a completely friction-free experience for our hotel customers. The dynamic room availability is displayed round the clock and booking confirmations are received by the guests with nil intervention by the reservations team.”
Jacob K I
Vice President – Business Development, IDS Next
eRevMax is a travel technology company that assists hotels through channel management, rate intelligence and distribution connectivity solutions. The company connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations. eRevMax is known for its stable solutions with 99.9% product uptime and provides 24×7 customer support. It works closely with around 450+ channel and technology partners assisting over 9000 hotels worldwide to increase revenue opportunities and streamline business processes. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger, LiveOS and AgentX101.
For more details, please visit https://www.erevmax.com/ or contact us on firstname.lastname@example.org
About IDS Next
IDS Next Business Solutions Pvt. Ltd is a globally leading hotel technology solutions provider with decades of unmatched domain expertise. Being pioneers in Hotel ERP architecture, the company’s forte lies in providing unparalleled technology solutions for hospitality properties across categories. With unrivalled domain expertise, its USP lies in creating solutions that help hotels increase revenues, optimize costs and above all provide enhanced guest experience.IDS Next fully understands emerging markets, and its high growth needs. IDS Next’s offerings include integrated hotel management software, restaurant management software, mobile apps and mobile analytic solutions, etc. IDS Next’s software and technology solutions have earned the trust of over 4500 plus hotels in 40 countries spread across South Asia, South-East Asia, Africa, Middle East, Oceania, Sri Lanka & Maldives. A truly dedicated 24/7 support centre ensures 98% retention of customers and unmatched customer satisfaction.