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Sonesta Hotel Tower Leverages RateTiger Channel Manager to Drive Online Distribution Efficiency

Press Release

Egypt, 29 October 2025

Enhancing Online Distribution Efficiency in the Hospitality Industry

Sonesta Hotel, a luxury five-star property located in the heart of Nasr City, Cairo, has been leveraging RateTiger Channel Manager since 2024 to streamline its online distribution strategy. Over the past year, the hotel has efficiently managed its room inventory and rates across multiple online channels in real time, ensuring rate parity and maximizing occupancy.

Located just minutes from Cairo International Airport, Sonesta Hotel is renowned for its elegant rooms, fine dining restaurants, and state-of-the-art amenities. The hotel features a range of modern facilities including a casino, spa, fitness center, and multiple banquet venues, making it an ideal destination for both business and leisure travelers.

With RateTiger Channel Manager, the hotel has strengthened its online presence and improved revenue management efficiency. The solution’s robust 2-way XML connectivity with leading 450+ global & international OTAs and GDS partners has enabled the hotel to update rates and availability instantly, eliminate overbookings, and gain better control over pricing strategy. Supported by detailed analytics and performance reports, the Sonesta team can make more informed decisions to grow bookings and optimize online performance.

“We have been collaborating with RateTiger for over a year now, and it has truly transformed the way we manage our online distribution,” said Hany Abdel Malak, Head of Revenue, Sonesta Hotel. “The platform is incredibly reliable and easy to use, allowing us to update rates and availability across all channels in real time, which has helped us maximize occupancy and maintain rate parity. What really sets RateTiger apart is their dedicated support team. Mr Ahmed and the entire team have been extremely responsive, guiding us whenever we needed assistance and ensuring that everything runs smoothly. Their professionalism and proactive approach have made a significant difference in our daily operations. We are proud to partner with RateTiger and look forward to continuing this successful collaboration.”

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Maximizing Direct Bookings: How a Hotel Metasearch Management Platform Boosts Your Revenue

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When it comes to today’s hyper-competitive hospitality market, relying solely on third-party channels like Online Travel Agencies (OTAs) is no longer sustainable. While OTAs offer reach, they also cut into your margins with high commissions, dilute your brand presence, and limit your control over the guest experience. This growing dependency has led hotel owners and revenue managers to seek smarter, more cost-effective ways to drive direct hotel bookings.

That’s where a Hotel Metasearch Management Platform comes into play, an intelligent bridge between your property and millions of global travellers searching across platforms like Google Hotel Ads, Trivago, and TripAdvisor. By leveraging the power of online hotel booking software through metasearch, hotels can regain control over the booking funnel, reduce OTA commissions, and significantly improve profitability.

Why Direct Bookings Matter More Than Ever

Direct bookings are more than just a revenue stream; they are a strategic advantage. When guests book through your website:

You save on OTA commissions (ranging from 15–25%)
You own guest data for better upselling, loyalty building, and repeat bookings
You maintain control over branding and guest communication

Hotel revenue in India is projected to reach US$11.35 billion by 2025, indicating a massive market opportunity. But capturing this growth means outsmarting, not outspending, the competition.

The Rise of Metasearch in Hotel Marketing

Metasearch engines are comparison platforms that aggregate hotel rates from various booking websites and display them in one place. They serve as a crucial touchpoint in a traveller’s booking journey, allowing them to:

Compare room rates from multiple sources
Discover hotel availability in real-time
Click through to a direct booking engine

Additionally, a lot of online hotel shoppers are now using metasearch before booking. This shift in traveller behaviour signals a clear need for hoteliers to appear prominently and competitively, on these platforms.

A Smarter Way to Capture Direct Demand

Looking to reduce OTA dependency and own your guest relationships? A purpose-built Hotel Metasearch Management Platform can help you achieve just that by placing your hotel front and centre on high-intent search platforms.

One such platform is RateTiger’s Hotel Metasearch Management, which is designed to maximise your direct bookings by connecting your hotel website to top metasearch channels such as Google Hotel Ads, TripAdvisor, Trivago, and more. Here’s how RateTiger empowers you:

1. Seamless Real-Time Connectivity

With 2-way XML connectivity, RateTiger ensures that your rates and availability are updated across metasearch channels instantly. This prevents overbooking, rate disparity, and missed opportunities.

Push live rates and inventory to multiple channels in one go
Integrate with your Property Management System (PMS) to centralise operations
Ensure 100% parity between your website and third-party listings

2. Own the Entire Customer Booking Journey

When a user clicks on your ad on Google or TripAdvisor, they are directed to your official booking engine. This is where RateTiger makes a difference.

Direct traffic to your website with branded landing pages
Simplify the reservation process using the best booking engine for hotels
Deliver a seamless user experience that drives conversions

With full ownership of the customer relationship, you can drive more engagement, upsell amenities, and collect reviews, all while building brand loyalty.

3. Bid Smart, Not Hard

RateTiger partners with leading metasearch marketing agencies to offer advanced bid management tools. You get:

Optimised Cost Per Acquisition (CPA)
Intelligent budget allocation for each metasearch channel
Transparent tracking of spend vs ROI

No more wasting marketing dollars, every rupee is accountable and contributes to measurable growth.

4. Centralised Campaign Manager

RateTiger provides a unified dashboard to manage all your metasearch campaigns from one place.

Launch and pause campaigns easily
View performance metrics at a glance
Monitor click-through rates, conversions, and bookings

Whether you’re a boutique hotel or a large chain, you can scale your metasearch strategy without complexity.

5. Advanced Analytics and Reporting

Data fuels smarter decisions. RateTiger’s platform offers advanced tracking features, allowing you to:

Measure ROI per campaign and channel
Track booking source and guest behaviour
Identify underperforming or high-potential campaigns

With these insights, hoteliers can refine strategies in real-time and focus efforts where they deliver the most impact.

How Metasearch Drives Higher ROI Than OTAs

Unlike OTAs, where visibility often depends on hefty commissions or top placement fees, hotel metasearch management services allow you to:

Reduce commission payouts by shifting bookings to your direct channel
Capture high-intent traffic already comparing your rates
Engage with guests earlier in their decision-making process

With Google Hotel Ads becoming the largest metasearch player globally, RateTiger’s integration enables you to tap into one of the highest-converting channels at a lower CPA compared to OTAs.

The Power of Guest Ownership

One of the most overlooked advantages of metasearch is the ability to own the guest relationship from the start. Instead of handing control over to third-party platforms, metasearch gives you a direct line to potential guests, allowing you to shape their journey at every step:

Connection

Create an engaging and informative brand presence on metasearch listings to draw attention and curiosity.

Engagement

Attract users to visit your website with tailored messaging, offers, and a personalised experience.

Interaction

Respond to queries, upsell services, and build rapport before the booking even happens.

Conversion

Make the booking process effortless using RateTiger’s intuitive and responsive hotel booking system, turning browsers into confirmed guests.

Multi-Lingual Support, Global Reach

RateTiger provides 24×7 multilingual support, ensuring that both you and your guests are supported around the clock, no matter the language or time zone. This global-ready infrastructure is crucial for hotels catering to international markets.

Additionally, with Rate Tiger, you can add Metasearch to your Digital Advertising Mix. Your digital advertising strategy isn’t complete without metasearch. RateTiger enables you to:

Distribute your rates across leading hotel bid management sites
Pull in direct bookings without increasing dependency on OTAs
Actively monitor and optimise ad campaigns for maximum ROI

From targeting to conversion, metasearch completes your marketing funnel with visibility, control, and efficiency.

Why RateTiger is the Best Choice for Hotels

Here’s why RateTiger stands out as a hotel metasearch management platform:

Unified dashboard for all metasearch channels
Direct integration with PMS, CRS, and Booking Engine
Cost-effective ad campaigns with expert bid management
Trusted by thousands of hotels worldwide for performance and transparency

Whether you’re looking to increase revenue, lower acquisition costs, or build long-term guest relationships, RateTiger equips you with the best booking engine for hotels and the tools to thrive in a digital-first world.

Final Thoughts

Maximising direct hotel bookings is no longer a luxury; it’s a necessity. With travellers relying heavily on metasearch engines to make booking decisions, being visible and competitive on these platforms is essential. A robust hotel metasearch management platform like RateTiger gives you the control, visibility, and performance metrics needed to outpace competitors and grow your direct revenue.

Start owning your guest journey today. Reduce OTA commissions, increase profitability, and take your booking strategy into your own hands with RateTiger.

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Hotel Channel Manager vs. Traditional Booking Systems: Which One Wins?

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Managing room bookings was once a daunting process; reservations were handled manually at the front desk, room availability was updated by hand, and coordination happened directly with guests or travel agents. But today, this landscape has changed. In today’s digital-first environment, where bookings occur across dozens of online platforms in real time, these traditional methods fall short.

As the hospitality industry undergoes rapid digital transformation, hotel operators are under growing pressure to modernise. In fact, the hotel market in India is projected to reach US$11.35 billion by 2025. It is not just signalling growth, but also a fierce competition. To stay ahead, hotels need smarter tools that boost operational efficiency and expand their reach across online sales channels.

This is where the hotel channel manager steps in, offering a smarter, faster, and more integrated approach to room distribution. But is adopting one truly worth it? And how does it compare to traditional systems that many hoteliers still rely on? Let’s shed some light on this topic.

Understanding the Two Approaches

To make an informed decision, it’s important to compare how each system functions in the context of today’s hospitality landscape. Here’s a closer look at the core differences between traditional methods and modern channel management solutions:

Traditional Booking Systems

Traditional booking methods range from manual logbooks and Excel spreadsheets to basic property management systems (PMS) that lack external connectivity. While they may suffice for very small properties or offline customer segments, they struggle to keep pace with evolving guest expectations and multichannel sales environments. Issues commonly faced include:

Manual updates across each OTA platform
Delayed booking confirmations
Inventory mismatches leading to overbooking
No visibility into competitor pricing or market trends
Inability to scale as the property grows or expands

Hotel Channel Managers

A hotel channel manager is a platform that enables properties to distribute and update room rates and availability across hundreds of online travel agencies (OTAs), global distribution systems, metasearch platforms, and direct booking engines; all from one interface.

Modern online hotel channel managers integrate with a hotel’s PMS and central reservation system, enabling real-time updates and streamlined operations. Hotels using advanced platforms such as RateTiger can manage multi-channel pricing, monitor rate parity, and access intelligent performance analytics, all in a single dashboard.

Operational Efficiency and Accuracy

One of the most critical areas where traditional systems fall short is in maintaining up-to-date availability across multiple booking channels. In a manual setup, each rate or inventory change needs to be entered separately on every OTA, increasing the likelihood of errors.

In contrast, a top channel manager for hotels ensures that once a change is made in the central system, it is automatically reflected across all connected channels. This eliminates data discrepancies, reduces the risk of overbookings, and enhances accuracy.

For multi-property operators or hotels with high room turnover, this alone translates to significant time savings and smoother operations.

Revenue Optimisation and Pricing Strategy

Traditional systems rarely offer insights into market conditions or competitor pricing. This makes it difficult for revenue managers to adjust rates dynamically in response to demand fluctuations, special events, or seasonal trends.

Modern OTA channel managers, enable dynamic pricing strategies. RateTiger, for example, offers real-time rate comparison dashboards that allow hoteliers to adjust pricing intelligently across all sales channels while maintaining rate parity. This level of control empowers hoteliers to:

Avoid underpricing during high-demand periods
Stay competitive in saturated markets
Leverage promotions across specific OTAs without manual updates

Real-Time Connectivity and Distribution Reach

Today’s travellers are booking through OTAs, metasearch engines, mobile apps, and brand websites. Traditional systems typically do not support this multi-channel environment. Without direct OTA connectivity, hotels risk missing out on large volumes of bookings, especially from international markets.

A robust online hotel channel manager like RateTiger connects hotels to over 450 OTAs, including Trivago, TUI, Tripadvisor and other such platforms, ensuring maximum visibility and reach. Real-time connectivity ensures that once a booking is made on one channel, the room inventory is instantly updated across all others, maintaining consistency and preventing overbooking.

Scalability and Long-Term Sustainability

As a hotel grows, adding more rooms, expanding into new markets, or targeting new traveller segments, traditional systems quickly become a bottleneck. Manual processes, offline systems, and limited integrations slow down the pace of business.

A scalable hotel channel management solution supports multi-property management, automated rate loading, market segmentation, and integration with CRM and RMS platforms. It future-proofs your operations and allows your hotel to grow without being held back by operational limitations.

Integration with Hotel Tech Stack

Hospitality technology is no longer siloed. For maximum impact, systems must work together: your PMS, booking engine, CRM, payment gateway, and business intelligence tools should communicate seamlessly.

Most traditional systems lack this interoperability. By contrast, a leading hotel channel manager integrates with all major PMS providers, facilitating smooth two-way data flows. This not only reduces manual work but also enhances reporting, forecasting, and guest data consolidation.

Why RateTiger Stands Out

As one of the industry’s top channel managers for hotels, RateTiger offers a future-ready, secure, and reliable platform. Key advantages include:

Real-time inventory and rate updates to over 450 global and regional channels
Advanced analytics to optimise performance and pricing
Seamless integration with 90+ PMS and hotel tech platforms
Flexible configuration for independent hotels, groups, and chains
PCI DSS and GDPR-compliant environment to protect guest data

By adopting RateTiger, hotels gain access to not only cutting-edge technology but also dedicated support, implementation assistance, and ongoing innovation designed for the unique demands of the hospitality industry.

Final Thoughts!

The choice between traditional systems and a hotel channel manager isn’t merely about convenience; it’s a strategic decision that impacts revenue, guest satisfaction, and operational agility.

In an era where bookings happen in seconds and distribution spans dozens of channels, relying solely on outdated methods puts hotels at a clear disadvantage. A modern hotel channel management solution delivers the speed, reach, and precision required to thrive in today’s landscape.

Whether you’re a boutique hotel looking to streamline distribution or a multi-property chain aiming for centralised control, the benefits of switching to a robust OTA channel manager are undeniable.

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The Future of Hospitality: Why Your Business Needs a Powerful Hotel Management System

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The hospitality industry is evolving at an extraordinary pace, shaped by shifting guest expectations, emerging technologies, and increasing competition. As hoteliers navigate this dynamic landscape, the need for digital transformation has become more urgent than ever. A robust hotel management system is no longer a luxury—it’s a critical necessity for survival and growth.

In this blog, we’ll explore why your business needs a powerful hotel management platform, what features to look for, and how solutions like Rate Tiger’s Hotel Management Software are redefining operational efficiency, guest satisfaction, and revenue performance.

The State of the Hospitality Industry

Global travel is making a strong comeback. According to a report by Statista, the global hotel industry revenue is projected to reach $446.5 billion in 2025, up from $322 billion in 2021. But alongside this recovery is the growing complexity of managing operations, pricing, distribution, and guest engagement.

Today’s guests expect seamless experiences—quick check-ins, personalised offers, mobile accessibility, and immediate support. On the backend, hotel teams are juggling room inventory, pricing across channels, workforce management, reviews, and reporting—all in real-time.

Without a unified hotel management software solution, staying competitive in this tech-driven era is nearly impossible.

What is a Hotel Management System?

A hotel management system (HMS) is an integrated software solution that helps hoteliers automate and streamline core operations like room reservations, front desk operations, housekeeping, billing, reporting, and more. When combined with tools like channel managers, rate shoppers, and revenue management systems, an HMS becomes a powerful hub of data and control.

Modern hotel management software like Rate Tiger’s platform brings together various functions—operations, analytics, distribution, and marketing—into one cohesive environment, enabling staff to focus more on guest satisfaction and strategic decisions.

Why Your Hotel Needs a Powerful Hotel Management Platform

1. Centralised Operations, Reduced Manual Work

Manually managing bookings, room status, guest data, and accounts across spreadsheets or legacy systems leads to errors and inefficiencies. A good hotel management software solution centralises all hotel functions under one dashboard, ensuring streamlined coordination across departments.

From front desk check-ins to back-office reporting, everything is accessible in real-time. This not only reduces manual errors but also saves valuable staff hours that can be redirected toward enhancing the guest experience.

2. Enhanced Guest Experience

Guests now expect personalisation, speed, and convenience. With an intelligent hotel management system, hotels can store and analyse guest preferences, automate communication, and deliver customised experiences.

Whether it’s remembering a returning guest’s preferred room type or automating post-stay thank-you emails, Rate Tiger’s hotel management software empowers hotels to build deeper guest relationships through meaningful touchpoints.

3. Real-Time Inventory and Channel Management

Managing room availability across multiple OTAs (Online Travel Agencies) is a constant challenge. Overbookings, underutilization, and pricing discrepancies can significantly affect revenue and reputation.

When integrated with Rate Tiger’s channel manager, the hotel management system syncs room availability, rates, and restrictions across all distribution platforms in real-time. This minimises revenue leakage and ensures consistency in your online presence.

4. Actionable Data and Reporting

Data is the backbone of smart decision-making. A powerful hotel management platform collects performance metrics like occupancy rates, RevPAR, ADR, guest demographics, and staff productivity.

With automated and customizable reporting, hotel owners and managers can track KPIs, identify trends, forecast demand, and make informed business decisions. Rate Tiger’s platform provides granular insights that are easy to interpret and act upon.

5. Scalability and Multi-Property Support

Whether you operate a boutique property or a hotel chain, scalability is key. A good hotel management software solution must grow with your business. Multi-property support, centralised reporting, and group-level controls ensure consistency while offering flexibility for individual property needs.

Rate Tiger’s hotel management platform is built to handle single and multi-property scenarios with equal ease, allowing hoteliers to scale operations without compromising control or quality.

The Impact: Real-World Benefits of Adopting HMS

💡 Stats That Matter:

Hotels using advanced management software see up to a 30% increase in operational efficiency.
Properties leveraging centralised systems report 20% higher guest satisfaction through faster response times and personalised service.
Automated distribution and pricing tools help improve revenue by 15-20%, according to a study by HospitalityNet.

These numbers show that investing in the right tools yields significant ROI, not just financially but also in brand loyalty and long-term sustainability.

Key Features to Look For in a Hotel Management Software Solution

When evaluating a hotel management software, ensure it offers:

✅ Cloud-Based Accessibility

Access your system anytime, anywhere—especially crucial for multi-property operations or remote management.

✅ Integrated Channel Manager

Synchronise rates and inventory with all OTAs and booking engines in real-time.

✅ Mobile Compatibility

Allow staff and guests to interact via mobile devices—for check-ins, communication, and on-the-go management.

✅ Analytics & Reporting Dashboard

Monitor real-time performance with visual dashboards and generate reports tailored to your business objectives.

✅ CRM and Guest Profiling Tools

Manage guest data and personalise communication across the guest journey.

✅ Booking Engine Integration

Enable direct bookings through your hotel website with zero commission fees.

Rate Tiger: A Smart Choice for Modern Hoteliers

At Rate Tiger, we understand the evolving needs of the hospitality industry. Our all-in-one Hotel Management software is designed to empower hoteliers with intuitive tools for:

Room and reservation management
Dynamic rate and inventory distribution
Centralised reporting and business intelligence
Seamless integration with POS, payment gateways, and CRM tools
Support for contactless check-in, mobile app usage, and multilingual operations

Our platform not only acts as a core hotel management system but also integrates with Rate Tiger’s acclaimed Rate Shopper and Channel Manager, ensuring competitive pricing, real-time visibility, and maximum OTA exposure.

With over 10,000+ hotels using our technology worldwide, we’re helping the hospitality industry thrive in a digital-first era.

Future-Proofing Your Hotel Business

The future of hospitality is digital, personalised, and data-driven. As AI, IoT, and automation continue to shape guest expectations, the need for a future-ready hotel management software solution becomes even more pressing.

A powerful hotel management platform like Rate Tiger is not just a tech upgrade—it’s a strategic decision that directly impacts your bottom line, customer loyalty, and market relevance.

If you’re still operating on outdated systems or juggling multiple disjointed tools, now is the time to rethink your strategy. With Rate Tiger, you’re not just managing a hotel—you’re building a smart, scalable hospitality business.

Final Thoughts

In a world where guest expectations are rising, competition is intensifying, and margins are shrinking, hoteliers need every edge they can get. A powerful hotel management system is that edge.

From streamlining operations to boosting guest satisfaction and increasing revenue, Rate Tiger’s Hotel Management software is the key to staying ahead in the hospitality game.

Ready to transform your hotel operations?
Explore Rate Tiger’s all-in-one hotel management software solution today and take the first step toward a smarter, more profitable future.

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RateTiger Recognized as Booking.com’s Premier Connectivity Partner for the 8th Consecutive Year

Press Release

Orlando / London, 16 September 2025

Continuing a Legacy of Trust and Performance in Global Hospitality Tech

RateTiger by eRevMax has once again earned the prestigious Premier Connectivity Partner status from Booking.com, marking the 8th consecutive year of this remarkable achievement. This recognition highlights RateTiger’s continued commitment to delivering exceptional hotel distribution solutions and seamless connectivity to its global hotel partners. The Premier Partner status is part of Booking.com’s Connectivity Partner Program, which recognizes and rewards top-tier connectivity providers for their superior technical performance, high-quality service, and outstanding support to accommodation providers.

“We’re incredibly proud to be recognized once again as a Premier Connectivity Partner by Booking.com,” said Caroline Faries, Strategic Account Director – RateTiger by eRevMax. “This ongoing partnership is a reflection of our shared vision for helping hotels grow through smarter technology and stronger digital infrastructure. Our team remains focused on empowering our clients with solutions that not only simplify operations but also enhance the guest experience and boost profitability.”

Eddy Veldhuizen, Senior Director Connectivity Ecosystem, Booking.com added “We are delighted to recognize RateTiger by eRevMax once again as a Premier Partner. Achieving this highest-tier recognition for the eighth consecutive year is a reflection of their dedication to delivering exceptional service to our customers and accommodation partners. We are looking forward to another strong year of collaboration.”

Established in 2001, eRevMax is a pioneer in hospitality technology, especially rate shopping and channel management solutions. Being one of the first channel management companies to have established 2-way XML connectivity with Booking.com, RateTiger hotel distribution solutions have been continuously delivering seamless hotel distribution. Serving the industry for 20+ years, RateTiger by eRevMax has a keen eye on the technology and tools used by the hotel industry. They keep enhancing their products as per trends to help hotels catch maximum online booking by assisting them in room rate, inventory and property management across 400+ OTAs, including Booking.com. For marketing-related queries, contact us at marketing@erevmax.com

About Booking.com:

Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com’s mission is to make it easier for everyone to experience the world. By investing in the technology that helps take the friction out of travel, Booking.com’s marketplace seamlessly connects millions of travelers with memorable experiences every day. For more information, follow @bookingcom on social media or visit https://news.booking.com/

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Hotel Mandakini Achieves Seamless Distribution and Operational Excellence with RateTiger

Press Release

India, 16 September 2025

Leveraging RateTiger for Smarter Distribution

Hotel Mandakini has been leveraging RateTiger solutions for the last 3 years to optimise online distribution and revenue management. With RateTiger Channel Manager, the group ensures real-time synchronization of rates and availability across all sales channels. Additionally, the RateTiger Booking Engine keeps their brand website updated with live inventory and pricing and GDS/Metasearch connectivity, the property has achieved improved efficiency and stronger market reach.

Hotel Mandakini is part of the Kukreja Group of Hotels, known for offering comfortable stays at affordable rates. The property caters to both business and leisure travelers, providing excellent hospitality with a focus on customer satisfaction.

By adopting RateTiger solutions, Hotel Mandakini has been able to centralize its distribution strategy, ensuring real-time rate and inventory updates across multiple online sales channels. The integration with regional & global OTAs and GDS partners has helped the property increase bookings, minimize overbookings, and maintain rate parity seamlessly. The Booking Engine has further strengthened direct booking opportunities, while RateTiger’s 24/7 customer support ensured smooth operations and quick resolutions.

“Our experience with RateTiger has truly been exceptional. From the very beginning, the solutions have exceeded our expectations in terms of reliability, performance, and ease of use. The Channel Manager has given us complete control over our inventory distribution, while the Booking Engine has helped us capture more direct reservations at zero commission. With GDS and Metasearch connectivity, we are able to reach a wider audience globally and attract more business and leisure travelers. The level of support provided by the RateTiger team is outstanding — they are always available, proactive, and quick to resolve any queries. We would rate our overall experience as 10 out of 10, and we look forward to continuing this partnership to further grow our online business,” said Mr Rajesh Kukreja, Director, Kukreja Group Hotels.

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Top 5 Advantages of Using Online Booking Systems in Hotels

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The travel industry has entered a digital era where convenience, speed, and efficiency define the guest journey. Modern travellers prefer booking their stays online rather than making phone calls or relying entirely on third-party agents. For hotels, this evolution has reshaped the way reservations are handled. Implementing an online booking system for hotels is no longer just an advantage-it has become a necessity to boost revenue, enhance guest satisfaction, and remain competitive in a rapidly changing market.

Brands like RateTiger empower hoteliers with advanced tools such as an online booking engine, hotel booking software, and a seamless hotel reservation system that directly connects guests with properties. But why exactly should hoteliers consider using an online hotel booking engine software? Let’s dive into the top five advantages of using online booking systems in hotels and how they can change the way you do business.

1. Direct Bookings Lead to Higher Revenue

One of the biggest advantages of implementing an online booking engine is the ability to drive direct bookings. Traditionally, hotels rely heavily on Online Travel Agencies (OTAs) like Booking.com or Expedia. While OTAs bring visibility, they also charge significant commissions-sometimes up to 20%.

By integrating the best booking engine for hotels like RateTiger, properties can capture bookings directly from their website. This reduces dependency on OTAs, eliminates hefty commission fees, and maximizes profits per reservation. Even better, direct bookings often lead to stronger guest relationships because the hotel owns the entire booking journey.

A good online hotel booking software ensures that your website becomes a powerful sales channel, making it easy for guests to book directly. From instant confirmation emails to seamless upsell options (such as breakfast packages, spa treatments, or room upgrades), direct booking platforms help hotels increase revenue while improving guest convenience.

Key Benefit: More control over pricing and offers, leading to better profit margins and reduced reliance on third-party agents.

2. 24/7 Availability Enhances Guest Convenience

Travelers come from different time zones and prefer making bookings at their own convenience. Without an automated hotel reservation system, properties miss out on potential bookings outside of office hours.

An online hotel booking engine software ensures that your hotel is open for business 24/7. Guests don’t have to wait for a response to an email or call-they can check real-time availability, compare rates, and confirm their reservation instantly. This convenience directly influences booking decisions.

With RateTiger’s online hotel booking software, hoteliers can also sync availability across multiple channels. This means your website always reflects real-time inventory, ensuring no overbooking or double-booking issues. By combining automation and accessibility, hotels provide a smoother and more professional guest experience.

Key Benefit: Always-on availability increases conversions and builds trust with potential guests.

Learn more about top hotel website features to boost bookings.

3. Better Data Management and Reporting

In the hospitality industry, data is power. From occupancy rates to customer preferences, effective data management enables hotels to make smarter business decisions. An online booking system for hotels like RateTiger provides comprehensive reporting tools that track bookings, cancellations, guest demographics, and revenue trends.

For example, with the right hotel booking software, you can:

Identify your most profitable booking sources (direct website, OTAs, corporate contracts, etc.).
Understand seasonal booking trends and adjust pricing accordingly.
Monitor guest behavior, such as preferred room types or add-ons.

An integrated hotel reservation system centralizes all this information in one platform, saving staff countless hours of manual work. Instead of juggling spreadsheets or paper-based records, your team gets instant insights into business performance.

Key Benefit: Better decision-making through data-driven insights, leading to optimized pricing and improved operational efficiency.

Learn more about how hotel price monitoring improves revenue.

4. Increased Operational Efficiency

Managing bookings manually often leads to errors-missed reservations, double bookings, or incorrect guest details. These mistakes not only frustrate guests but also damage a hotel’s reputation. An advanced online booking engine minimizes these risks by automating the reservation process.

With RateTiger’s online hotel booking software, all reservations are automatically recorded, inventory is updated in real-time, and confirmation emails are sent instantly. This reduces administrative work for hotel staff, allowing them to focus on delivering exceptional guest service.

Additionally, a robust hotel booking software integrates seamlessly with Property Management Systems (PMS), Point of Sale (POS) systems, and Channel Managers. This interconnected ecosystem streamlines day-to-day operations and ensures consistency across all booking channels.

Key Benefit: Fewer errors, reduced manual work, and more time for staff to engage with guests.

5. Improved Guest Experience and Loyalty

At the heart of hospitality is the guest experience. An online hotel booking engine software directly impacts this by making the booking process smooth, transparent, and user-friendly. When guests can book a room in just a few clicks, view available amenities, and receive instant confirmation, it creates a positive first impression.

With the best booking engine for hotels, you can also personalize the booking journey by offering tailored promotions, loyalty discounts, or customized add-ons. For instance, returning guests may be offered special room rates or a complimentary service, encouraging repeat stays.

Moreover, by reducing dependence on OTAs, hotels can directly engage with guests before they arrive. This opens up opportunities for upselling, cross-selling, and building long-term loyalty through targeted communication.

Key Benefit: Enhanced booking experience leads to happier guests and higher repeat business.

Why Choose RateTiger’s Online Booking Solutions?

While many solutions exist, RateTiger stands out by offering a powerful and customizable online booking engine designed to fit the needs of independent hotels, chains, and resorts. Here’s why RateTiger is considered one of the best booking engines for hotels:

Seamless Integration: Works effortlessly with PMS, CRS, and channel managers.
Mobile-Friendly Design: Ensures guests can book anytime, anywhere, from any device.
Multi-Currency and Multi-Language Support: Attracts global travelers with localized booking options.
Secure Payments: Supports multiple payment gateways with robust security.
Advanced Reporting: Provides actionable insights for better revenue management.

By leveraging RateTiger’s online hotel booking software, hotels can strengthen their direct booking strategy, reduce dependency on OTAs, and build long-term guest relationships.

Final Thoughts

The hospitality industry thrives on guest satisfaction, efficiency, and profitability. Implementing a reliable online booking system for hotels is the key to achieving all three. From boosting direct bookings and ensuring 24/7 availability to streamlining operations and enhancing the guest experience, the benefits are undeniable.

For hotels that want to stay competitive in a digital-first world, investing in the best booking engine for hotels is not just a trend-it’s a necessity. RateTiger online hotel booking engine software and hotel reservation system provide hoteliers with the tools needed to maximize revenue, improve guest convenience, and future-proof their business.

By embracing innovative solutions like RateTiger hotel booking software, hotels can move beyond manual processes, reduce reliance on intermediaries, and take full control of their booking journey. In an era where travelers expect instant gratification, seamless technology is the ultimate driver of success.

FAQ

1. What is an online hotel booking system, and why is it important?
An online hotel booking system is software that allows guests to reserve rooms directly through a hotel’s website without needing phone calls or third-party agents. It is important because it enhances convenience, drives direct bookings, and helps hotels increase revenue while reducing dependency on OTAs.

2. How does an online booking engine increase hotel revenue?
By capturing direct bookings on the hotel’s website, the system eliminates high OTA commission fees and gives hotels full control over pricing and promotions. Additionally, offering upsells like room upgrades or add-on services during booking further maximizes profits.

3. Can an online booking system improve guest convenience?
Yes, it allows guests to book rooms 24/7 from anywhere in the world with real-time availability and instant confirmation. This flexibility makes the booking process smoother and significantly improves the guest experience.

4. How does an online booking engine help hotel operations?
The system automates reservations, updates inventory in real-time, and integrates with PMS and POS systems. This reduces manual errors, avoids overbooking, and saves staff time so they can focus more on guest service.

5. Does using an online booking system improve guest loyalty?
Absolutely. A user-friendly booking process creates a positive impression, while features like personalized offers, loyalty discounts, and direct engagement strengthen guest relationships. This leads to repeat bookings and long-term loyalty.

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RateTiger Achieves Favoured Connectivity Partner Status with Trip.com Group

Press Release

London, 22 August 2025

Strengthens Partnership with Trip.com Group as Favoured Connectivity Partner

RateTiger by eRevMax, a leading hotel connectivity and distribution management solution, has been recognized as a Favoured Connectivity Partner by Trip.com Group, a leading global travel service provider.

This prestigious status is a testament to RateTiger’s consistent performance, robust technology, and commitment to delivering high-quality connectivity solutions that help hotels streamline distribution and maximize revenue. As a Favoured Partner, RateTiger will receive enhanced collaboration opportunities, early access to new Trip.com Group features, and priority support to further strengthen its offering to hotel partners globally.

“We are proud to be acknowledged as a Favoured Connectivity Partner by Trip.com Group. This recognition reinforces our commitment to providing seamless, reliable, and innovative distribution solutions to our hotel partners. It also reflects the strong partnership we have built with Trip.com Group over the years,” Commented Ms. Caroline Faries, Director – Strategic Account Management Demand.

June Zhu, Managing Director, Global Connectivity Ecosystem at Trip.com Group, said, “RateTiger has demonstrated a strong track record of delivering quality connections and supporting hotel partners in optimising their online distribution. We are pleased to recognise them as a Favoured Connectivity Partner and look forward to working closely to deliver greater value to our mutual clients.”

Trip.com Group’s Favoured Connectivity Partner Program highlights top-performing connectivity providers who offer the most stable and advanced technological integrations. With RateTiger’s deep integration capabilities, hotels can manage their inventory and rates across multiple channels, including Trip.com Group, in real-time – improving efficiency, reducing overbookings, and increasing online visibility.

This achievement underlines RateTiger’s continued focus on empowering hotels with smart technology to stay ahead in a competitive digital landscape.

About eRevMax

For marketing-related queries, contact us at marketing@erevmax.com

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The Role of Online Booking Engines in Increasing Direct Revenue for Hotels Across Spain

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In Spain’s thriving hospitality industry, direct bookings have become a vital revenue driver for hotels. With competition from OTAs (Online Travel Agencies) and alternative accommodation platforms increasing, hoteliers are searching for ways to reclaim control over their reservations, reduce commission costs, and build stronger relationships with guests. One of the most effective solutions in this effort is implementing a hotel booking engine that seamlessly integrates with a property’s website.

For forward-thinking hoteliers across Spain—from bustling Madrid to the coastal resorts of Costa del Sol—leveraging online hotel booking engine software is no longer optional; it’s essential for profitability. In this blog, we’ll explore how booking engines empower hotels to increase direct revenue, improve guest experiences, and stay competitive in the evolving travel market.

1. Why Direct Bookings Matter More Than Ever in Spain

The Spanish hotel market is one of the most competitive in Europe, attracting millions of leisure and business travelers every year. According to tourism data, Spain welcomed over 85 million international visitors in 2023, and the demand for online booking continues to grow.

While OTAs like Booking.com and Expedia provide global visibility, they also charge commissions ranging from 15% to 25%, which can significantly impact profitability. By encouraging guests to book directly through a booking engine for hotel websites, properties can:

Save on high commission fees.
Offer exclusive rates and perks to guests.
Retain ownership of customer data for remarketing and loyalty programs.
Strengthen brand identity and trust.

This is why Spanish hoteliers are increasingly adopting the best booking engine for hotels to ensure a user-friendly, secure, and conversion-focused booking experience on their websites.

2. Understanding the Hotel Booking Engine

A hotel booking engine is a software application integrated into a hotel’s website that allows guests to check availability, view rates, and make reservations in real time. Unlike OTAs, this system enables hotels to sell rooms directly to customers without third-party intermediaries.

Modern online hotel booking engine software often includes features like:

Real-time inventory updates
Multi-language and multi-currency support
Integration with channel managers and PMS
Mobile-optimized booking interfaces
Upselling and cross-selling options

For hotels in Spain catering to both domestic and international guests, these features are crucial for converting website visitors into paying customers. If you’re looking for guidance on selecting the right solution, check out our detailed blog on how to choose the best online hotel booking engine in 2025.

3. The Impact on Revenue: Direct vs. OTA Bookings

A primary advantage of using the best booking engine for hotels is the direct impact on the bottom line. When a booking is made through an OTA, a portion of the revenue goes to the third party. With direct bookings, the entire payment stays with the hotel, increasing net revenue per reservation.

Moreover, direct bookings often result in higher ancillary revenue. Guests who book directly are more likely to:

Purchase room upgrades.
Add meal packages or spa services.
Book tours and experiences offered by the hotel.

By designing the hotel reservation system to highlight these add-ons during the booking process, hotels can boost their average booking value.

4. How Booking Engines Drive More Direct Bookings in Spain

a) Seamless User Experience

Travelers expect quick and easy online booking. A slow, complicated process can lead to high abandonment rates. The booking engine for hotel websites ensures a streamlined journey—from checking availability to receiving a confirmation email—making it more likely guests will complete their reservation.

b) Mobile-Friendly Interfaces

With mobile bookings on the rise in Spain, hotels must ensure their hotel booking engine is responsive. Mobile optimization not only improves user experience but also captures last-minute reservations from travelers already on the move.

c) Multi-Language and Multi-Currency Support

Spain attracts visitors from the UK, Germany, France, the US, and beyond. A hotel reservation system that offers multiple language options and displays rates in various currencies enhances guest comfort and increases trust in the booking process.

d) Integrated Promotions and Discounts

By using online hotel booking engine software, hotels can offer special rates, promo codes, or loyalty discounts directly on their website, giving guests a reason to bypass OTAs.

5. Leveraging Data for Smarter Pricing and Marketing

An advanced hotel booking engine does more than process reservations—it provides valuable data insights. Hoteliers can track booking trends, peak travel periods, and guest preferences. This information allows for:

Dynamic pricing strategies to maximize revenue.
Targeted marketing campaigns for repeat guests.
Personalized offers that increase loyalty.

In Spain’s seasonal tourism market, adjusting rates dynamically based on demand ensures optimal occupancy and profitability.

6. Integration with Hotel Operations

A booking engine for hotel properties becomes even more powerful when integrated with a Property Management System (PMS) and a channel manager. This ensures:

Real-time room availability across all sales channels.
Automatic updates to avoid overbooking.
Smoother check-in/check-out processes for guests.

For example, a beachfront resort in Ibiza could use a hotel reservation system integrated with its PMS to instantly block rooms sold directly, preventing discrepancies with OTA listings.

7. Case in Point: Spanish Hotels Maximizing Direct Revenue

Consider a boutique hotel in Barcelona that relied heavily on OTAs for years. By implementing the best booking engine for hotels, optimizing their website for SEO, and offering exclusive perks like free breakfast for direct bookings, they:

Reduced OTA dependency by 30%.
Increased direct booking revenue by 40% in one year.
Built a database of repeat guests for targeted email campaigns.

This case reflects a growing trend among Spanish hotels—investing in online hotel booking engine software to gain independence from third-party intermediaries. To understand why a booking engine is now essential for driving direct bookings, explore our blog on why a booking engine for hotels is essential for direct bookings.

8. Best Practices for Maximizing the Benefits of a Hotel Booking Engine

To get the most from a hotel booking engine, Spanish hoteliers should:

Promote Direct Booking Benefits Clearly
Highlight perks such as best price guarantees, free cancellations, or complimentary services on the hotel’s homepage.
Optimize Website Speed and Navigation
A booking engine for a hotel must be fast-loading and intuitive to reduce drop-offs.
Use High-Quality Visuals
Guests book with their eyes—professional photos of rooms, amenities, and surroundings improve conversion rates.
Leverage Social Media and Email Marketing
Direct traffic to the hotel reservation system via special offers shared on Instagram, Facebook, and newsletters.
Implement Remarketing Campaigns
Retarget visitors who started but didn’t complete a booking, offering them exclusive discounts.

9. The Future of Direct Bookings in Spain

The role of a hotel booking engine in Spain will only grow as travelers become more tech-savvy and value personalized experiences. The integration of AI-powered recommendations, voice-assisted bookings, and blockchain payment options will further enhance the capabilities of online hotel booking engine software.

Hotels that adopt the best booking engine for hotels now will not only increase their direct revenue but also future-proof their business in a rapidly evolving hospitality landscape.

Final Thoughts

For hotels across Spain, reducing OTA dependency and increasing direct bookings is a strategic necessity. Implementing a robust hotel booking engine is the most effective way to achieve this. By providing a seamless, personalized booking experience, optimizing mobile usability, and integrating with operational systems, hoteliers can maximize profitability and guest satisfaction. RateTiger advanced online hotel booking engine software and hotel reservation system solutions are designed to empower Spanish hotels to compete more effectively, capture more direct bookings, and retain long-term guest loyalty. Whether you operate a luxury resort in Marbella, a historic inn in Seville, or a business hotel in Madrid, the right booking engine for hotel success starts with technology that works for you, not against you.

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Choosing the Best Channel Manager for Hotels in the UAE: What to Look for in 2025

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The UAE’s hotel industry is thriving more than ever in 2025. With record-breaking tourist arrivals, booming events, and year-round business travel, hotels are competing to maximise occupancy and revenue. Whether you’re running a luxury resort in Dubai, a boutique hotel in Abu Dhabi, or a serviced apartment in Sharjah, managing your room inventory across multiple booking platforms can be a complex challenge.

That’s where a Hotel Channel Manager becomes essential. The right tool not only saves time but also prevents overbookings, optimises rate distribution, and maximises visibility on multiple online travel agencies (OTAs). However, with many providers claiming to be the best hotel channel managers, choosing the right one in 2025 requires understanding the key features, integrations, and benefits that make a difference in the UAE market.

This guide will help you navigate the decision-making process and identify what to look for in channel manager software to boost your hotel’s performance.

Why a Hotel Channel Manager is a Must-Have in 2025

The UAE’s hospitality sector is fast-paced and highly competitive. Room rates change daily, OTAs run flash sales, and guests expect accurate, up-to-date availability at all times. Without an effective OTA channel manager, hotels risk:

Overbookings are due to delays in updating availability.
Rate inconsistencies across platforms are leading to lost bookings.
Time-consuming manual work that takes focus away from guest service.

In 2025, the hospitality industry is more connected than ever, with travellers booking through dozens of OTAs like Booking.com, Expedia, Agoda, Airbnb, and regional platforms. The best solution is a robust hotel channel management system that automates updates, manages pricing strategies, and keeps your hotel ahead of the competition.

Key Features to Look for in the Best Hotel Channel Manager

When evaluating channel manager software, it’s important to go beyond the basic ability to update rates and availability. Here’s what to look for in 2025:

1. Real-Time Synchronisation

A top-tier OTA channel manager updates all connected OTAs instantly whenever there’s a booking, cancellation, or rate change. Real-time sync prevents double-bookings and ensures guests always see accurate availability.

2. Seamless PMS and CRS Integration

Your channel manager should integrate flawlessly with your Property Management System (PMS) and Central Reservation System (CRS). This ensures all room inventory, bookings, and rate updates are reflected across your operations without manual input.

3. Support for Local and Global OTAs

For hotels in the UAE, it’s crucial that the hotel channel manager supports both global OTAs (Booking.com, Expedia, Agoda) and regional platforms (Wego, Almosafer, Musafir). This maximises visibility among domestic and international guests. With strong partnerships, like RateTiger’s strategic partner status in the Agoda Connectivity Partner Program 2025, hotels can ensure seamless connections and improved booking opportunities.

4. Dynamic Pricing and Revenue Management Tools

In 2025, the best hotel channel manager should help optimise revenue with features like rate rules, dynamic pricing based on demand, and competitor rate tracking. This enables you to sell rooms at the right price at the right time.

5. Multi-Property Management

For hotel groups or chains in the UAE, choose channel manager software that allows centralised control over multiple properties. This makes rate and inventory updates faster and more consistent.

6. Comprehensive Reporting and Analytics

Data-driven decisions are key in 2025. A strong hotel channel management solution should offer detailed performance reports, including booking sources, revenue by channel, and occupancy trends.

7. Mobile Accessibility

Hotel managers in the UAE are constantly on the move. Mobile-friendly OTA channel manager solutions allow you to manage bookings and rates from anywhere.

Benefits of Using the Best Hotel Channel Manager in the UAE

Choosing the right channel manager software offers multiple advantages for hotels operating in the UAE’s competitive market:

Increased Bookings – Being present on more OTAs boosts visibility and attracts guests from different regions.
Time Savings – Automating updates frees your staff to focus on guest experience instead of manual data entry.
Rate Parity – Consistent pricing across all channels builds trust and prevents undercutting.
Higher Revenue – Dynamic pricing tools help capture maximum revenue during peak seasons and special events.
Fewer Errors – Automation reduces the risk of overbookings and pricing mistakes.

Hotels in Dubai and across the UAE are increasingly adopting unified solutions to gain these benefits. See why many are switching to unified hotel management platforms in 2025.

Channel Manager Trends in 2025 for UAE Hotels

The hospitality technology landscape in 2025 is evolving rapidly. Here are some trends shaping hotel channel management in the UAE:

AI-Powered Pricing Strategies

More OTA channel manager solutions now use artificial intelligence to predict demand and adjust prices automatically. This ensures you stay competitive without constant manual monitoring.

Integration with Metasearch Engines

Being visible on Google Hotel Ads, Trivago, and TripAdvisor is essential. Modern hotel channel manager platforms integrate directly with these metasearch channels for broader reach.

Voice and Chatbot Bookings

As AI assistants like Alexa and Google Assistant gain traction, some channel manager software now supports voice-activated bookings.

Sustainability Reporting

Eco-conscious travel is growing in the UAE. The best hotel channel manager in 2025 may include sustainability tracking features, helping hotels showcase their eco-friendly practices.

To stay ahead of these trends, hotels must invest in reliable technology. Here are key reasons why hotels should invest in a channel manager.

Steps to Choosing the Best Hotel Channel Manager in 2025

When selecting the right hotel channel management solution, follow these steps:

Step 1: Assess Your Current Needs

List your existing OTA connections, booking volume, and integration requirements. Determine whether you need advanced revenue management tools or basic automation.

Step 2: Check Integration Compatibility

Ensure the OTA channel manager works with your PMS, CRS, booking engine, and payment gateways. Compatibility ensures smooth operations.

Step 3: Compare Features and Pricing

Look at features like real-time sync, analytics, and mobile access. Remember, the cheapest option may not be the most effective for your hotel’s needs.

Step 4: Request a Demo

Before committing, request a demo from shortlisted providers like RateTiger. This helps you see the interface, speed, and usability in action.

Step 5: Review Customer Support

A reliable support team is essential, especially in a fast-paced market like the UAE. Check if they offer 24/7 multilingual assistance.

Choosing the right solution not only improves efficiency but can also influence how your property ranks on OTAs. See how RateTiger’s Channel Manager impacts OTA rankings.

Why RateTiger is a Leading Choice for UAE Hotels

When it comes to hotel channel management in the UAE, RateTiger is a trusted global leader. With years of experience, RateTiger offers one of the best hotel channel manager solutions, designed for both independent hotels and large chains.

Key Reasons to Choose RateTiger:

Extensive OTA Connectivity – Over 450 global and regional OTAs supported.
Real-Time Updates – Instant inventory and rate synchronisation.
Advanced Revenue Tools – Dynamic pricing, competitor rate tracking, and performance reports.
Seamless Integrations – Works with leading PMS, CRS, and booking engines.
Mobile Management – Manage bookings anytime, anywhere.
Dedicated Support – 24/7 assistance for UAE hotels.

By choosing RateTiger’s channel manager software, hotels can optimise distribution, reduce workload, and capture more bookings from both domestic and international markets. Hotels are also better positioned to respond to market shifts, including last-minute demand spikes. Here’s how smart channel management supports last-minute booking trends.

Conclusion

In 2025, the hospitality landscape in the UAE demands speed, accuracy, and strategic distribution. A powerful Hotel Channel Manager is no longer optional; it’s the backbone of successful hotel operations.

The right OTA channel manager helps you reach more guests, maintain rate parity, prevent overbookings, and maximise revenue. By focusing on real-time updates, integration capabilities, revenue optimisation tools, and local market support, you can choose the best hotel channel manager for your property.With trusted solutions like RateTiger channel manager software, hotels in the UAE can streamline their hotel channel management, enhance guest satisfaction, and stay ahead of the competition in an increasingly digital marketplace.

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